Refund policy

We have a NO return/refund policy, which means you cannot return or receive a refund after receiving your item.


You can always contact us for any return question at info@tech-twelve.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Defective Products    

All products are thoroughly tested prior to dispatch and therefore we can not accept responsibility if the product is defective. No returns or refunds will be accepted under any circumstances.